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Welcome to the PPO

The Prisons and Probation Ombudsman investigates complaints from prisoners, those on probation and those held in immigration removal centres. He also investigates all deaths that occur among prisoners, immigration detainees and the residents of probation hostels (Approved Premises).

 

What's new

21/7/10: New appointment - Thea Walton has been appointed as Acting Deputy Ombudsman for Fatal Incident Investigations.

The minutes of the PPO Fatal Incident Liaison Meeting held on 17 June 2010 have been published.

The Prisons and Probation Ombudsman (PPO) has launched its new Annual Report. During 2009/2010 the PPO received 4,641 complaints and opened 193 investigations into deaths. For hard copies of the report call 020 7035 2876. 

Perceptions of PPO is the Prisons and Probation Ombudsman latest stakeholder feedback publication. It highlights the PPO’s successes during 2009-2010 and draws attention to areas where there is room for improvement. If you would like a hard copy please call 020 7035 2876.

The PPO has recently published its new Communications protocol. The protocol will provide professional communication advice and services to PPO which are designed to build and protect the reputation of the office and support the delivery of strategic business objectives and priorities.

The May edition of On The Case has been published

Stephen Shaw has stepped down as the Prisons and Probation Ombudsman to take up the position of Chief Executive of the Office of the Healthcare Adjudicator. In the interim, pending a permanent appointment, Jane Webb is acting as the Ombudsman.

View the new Prisons and Probation Ombudsman Business Plan 2010 - 2011

 

PPO Information

 

Quick Links

Disclosure Policy
Disclosure Policy
How to make a complaint
How to make a complaint
Fatal Incident Reports
A unique archive of reports produced after our investigation into fatal incidents. Names have been removed to protect individual's privacy.