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Make an FOI
…an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for…
Updated on 24 May 2024
Privacy notice
…“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU….
Updated on 5 July 2024
Freedom of Information responses
This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request….
Updated on 19 June 2024
Improving emergency response procedures in prisons
…code When staff use the emergency medical codes, they should also inform the control room whether the prisoner is conscious and breathing. Escorting emergency vehicles Prison staff must have a…
Updated on 29 January 2025
Contact the PPO
…deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find…
Updated on 5 August 2024
PPO Terms of Reference
…an annual business plan. Disclosure 56. The Ombudsman is subject to the Data Protection Act 2018, the General Data Protection Regulation (GDPR) and the Freedom of Information Act 2000. 57….
Updated on 18 January 2024
Prison and youth custody complaints
…with copies of any complaint forms (COMP1 and COMP1A) and responses to: Independent Prisoner Complaint Investigations (IPCI) Third Floor, 10 South Colonnade, London, E14 4PU It’s free to send a…
Updated on 27 November 2024
Probation and immigration detention complaints
…you are on probation or in immigration detention. It’s free to send a letter to the PPO if you are in immigration detention. Postage will be paid by the immigration…
Updated on 27 September 2024
Unreasonable behaviour by someone making a complaint
…journalists or researchers members of the public with an interest in our work, including those who submit Freedom of Information requests The PPO and IPCI communicate via letter, email and…
Updated on 27 June 2024
Support for bereaved families
…contact you again. You can contact the Family Liaison Team at the PPO by email at PPOFIIadmin@ppo.gov.uk More help and advice INQUEST provides free, confidential and independent advice to families…
Updated on 15 January 2025