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Learning and research

...further complaints in the future. We also publish a number of documents, including learning lessons bulletins, and policy into practice publications. These publications offer insights and information for stakeholders and...

Updated on 2nd July 2024



After the investigation

The initial report After the investigation is completed, we’ll write a report and send it to the bereaved family. This report will contain what we have found during the investigation....

Updated on 27th June 2024


Making recommendations

...detention and on probation, we look at learning from all our investigations together. This helps us to make services better by identifying issues that may help to prevent complaints in...

Updated on 28th May 2024


Make an FOI

...usually free but we will let you know in advance if there will be a charge. You can find complete details in our access to information policy. Read FOI responses...

Updated on 24th May 2024


Treatment of detainees at Oakhampton Reception Centre: special investigation report

This investigation was commissioned by Des Browne, then Minister for Citizenship and Immigration, in response to the BBC documentary Detention Undercover: The Real Story, that aired on 2 March 2005....

Updated on 4th June 2024