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83 results


Probation and immigration detention complaints

...us a complaint. Your letters to us won’t be read by the Probation Service or immigration establishment, and won’t be used against you. If we agree with your complaint, you might...

Updated on 27th September 2024


Complaint investigation summaries

...we publish statistics about the number of investigations we have completed and our decision for each one. Use the search box below to search complaints by prison name or location....

Updated on 8th July 2024


Learning and research

The Prisons and Probation Ombudsman (PPO) has a dedicated learning and research team. This specialist team uses findings from individual investigations to highlight broader issues and to identify learnings that...

Updated on 2nd July 2024



Help and support

The following organisations offer specialist support to people who have experienced abuse. Visit their websites for more information on how they may be able to help. The Meadows Durham Sexual...

Updated on 12th June 2024


Disturbance and fire at Yarl’s Wood Removal Centre: special investigation report

...in November 2001 to house failed asylum seekers, illegal migrants and other people who had not been identified or who were deemed to be unsafe in the community. After 3...

Updated on 4th June 2024




More details

...Releases Media updates. 24 October 2023 Medomsley Detention Centre Special Investigation: Media Release 28 February 2024 Operation Deerness special investigation into abuse at Medomsley Detention Centre begins 15 July 2024...

Updated on 15th October 2024


Adrian Usher becomes Prisons and Probation Ombudsman

...into complaints and deaths in custody, and it is important that we continue to build the trust of those who use our services. We will be evidence based, timely and...

Updated on 3rd July 2024