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72 results


Privacy notice

...individuals due to any cause, including any apparent suicides and natural causes Promoting lessons learned from investigations, including publishing an annual report. The PPO investigations are conducted according to the...

Updated on 5th July 2024


PPO Terms of Reference

The Role 1. The Prisons and Probation Ombudsman (PPO) is appointed by the Secretary of State for Justice, following recommendation by the House of Commons Justice Select Committee. The Ombudsman...

Updated on 18th January 2024


Unreasonable behaviour by someone making a complaint

...Reference. The Prisons and Probation Ombudsman (PPO) investigates:  deaths of prisoners, young people in detention, residents of approved premises and individuals detained under immigration laws people who die within 14...

Updated on 27th June 2024


Investigation queries

...strict confidence and will not be shared unless you give the go-ahead to do so. You can watch the video appeal or read the open letter from the Senior Investigator,...

Updated on 13th September 2024


Accessibility statement for Prison and Probation Ombudsman website

This accessibility statement applies to the Prison and Probation Ombudsman (PPO) website at https://ppo.gov.uk/ This website is run by the PPO Communications Team. We want as many people as possible...

Updated on 19th July 2024


X-ray scanning: Complaint upheld

...by young people in detention, offenders under probation supervision and individuals detained under immigration powers. You may have recently read that we also investigate all deaths in prisons, approved premises...

Updated on 28th June 2024


Why I need ex-staff to come forward – A Medomsley Detention Centre appeal

...We appreciate the trust you have instilled in us. Please contact us at ppomedomsleyinvestigation@ppo.gov.uk or phone/text 07511 165 266 to reach out. Adrian Usher Prisons and Probation Ombudsman Listen to...

Updated on 12th September 2024


PPO share how Use of Force policy should be applied in practice by prison staff

...should be applied in practice. Policy into Practice: Use of Force Policy Framework Our publication highlights some key areas of learning from the HMPPS Use of Force Policy Framework: Necessity...

Updated on 5th July 2024


Help to complain in your own language

...These explain who we are and how to make a complaint. Translated leaflets for prison complaints (IPCI) Albanian Arabic Bengali Chinese Dari Farsi French Hindi Kurdish Lithuanian Pashto Polish Portuguese...

Updated on 30th August 2024


Investigating deaths

...people in young offender institutions, secure training centres and secure children’s homes residents of approved premises in England and Wales individuals detained under immigration powers in immigration removal centres, pre-departure...

Updated on 2nd July 2024