...ong>comong>plaints for possible investigation if the ong>comong>plainant does not receive a final reply within 30 working days of making the ong>comong>plaint or 45 working days in the case of ong>comong>plaints...
Updated on 18th January 2024
...order to take into account potential appeals or legal challenges related to the ong>comong>plaints. ong>Comong>plainants or their representatives – Contact details only (if the ong>comong>plainant is not a prisoner,...
Updated on 5th July 2024
...vexatious ong>comong>plaints. Such use of the ong>comong>plaints system would risk taking up PPO (including IPCI) staff time and delaying the progression of genuine ong>comong>plaints. Access to the PPO and IPCI...
Updated on 27th June 2024
...by the ong>comong>plaint. You can help someone ong>comong>plain if they’re unable to (such as difficulties in reading or writing). We can only investigate a ong>comong>plaint if: the person ong>comong>plaining is...
Updated on 24th September 2024
...ong>comong>plaint to us. You can also ong>downloadong> the leaflets below. PPO ong>comong>plaints leaflet for probation approved premises ong>(PDFong>, 243 KB) PPO ong>comong>plaints leaflet for immigration removal centres ong>(PDFong>, 287 KB)...
Updated on 25th September 2024
After a ong>comong>plaint is sent to us, we’ll ong>comong>plete the following steps: Check if we can accept your ong>comong>plaint The first thing we do is to look at your ong>comong>plaint...
Updated on 5th June 2024
...and posters for young people ong>Comong>plaints (easy read) for young people ong>(PDFong>, 3 MB) ong>Comong>plaints poster for young people ong>(PDFong>, 1 MB) ong>Comong>plaints leaflet for young people ong>(PDFong>, 1 MB)...
Updated on 18th June 2024
...your ong>comong>plaint, contact the Equality Advisory and Support Service (EASS). If you live in Northern Ireland, ong>comong>plain to the Equalities ong>Comong>mission for Northern Ireland (ECNI). Technical information about this website’s accessibility The...
Updated on 19th July 2024
...the PHSO. Making a ong>comong>plaint Fill in our ong>comong>plaint form or contact us with your details, information about the ong>comong>plaint and any supporting evidence you may have. Email your ong>comong>plaint...
Updated on 2nd July 2024
This article previously featured in Inside Time’s April edition. The Prisons and Probation Ombudsman (PPO) was first established to investigate ong>comong>plaints made by prisoners. Now, we also investigate ong>comong>plaints made...
Updated on 28th June 2024
