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Social media policy
...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...
Updated on 27
Contact the PPO
...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...
Updated on 5
PPO Terms of Reference
...an annual business plan. Disclosure 56. The Ombudsman is subject to the Data Protection Act 2018, the General Data Protection Regulation (GDPR) and the Freedom of Information Act 2000. 57....
Updated on 18
Prison and youth custody complaints
...free to send a letter to IPCI. Postage will be paid by the prison. Original documents shouldn’t be sent as we can’t return them. Letters to us will not be...
Updated on 24
Probation and immigration detention complaints
...you are on probation or in immigration detention. It’s free to send a letter to the PPO if you are in immigration detention. Postage will be paid by the immigration...
Updated on 27
Unreasonable behaviour by someone making a complaint
...journalists or researchers members of the public with an interest in our work, including those who submit Freedom of Information requests The PPO and IPCI communicate via letter, email and...
Updated on 27
Support for bereaved families
...INQUEST provides free, confidential and independent advice to families following a death in detention or care. They can also give families legal advice such as how to appoint a solicitor....
Updated on 3
Complaint investigation summaries
...publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024. Every month we...
Updated on 8
PPO launches 2023/24 General Stakeholder Survey
March 4, 2024 Today the Prisons and Probation Ombudsman has released their General Stakeholder Survey for 2023/24! The feedback provided via this survey is invaluable for the PPO, as it...
Updated on 5