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236 results


Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


Adrian Usher becomes Prisons and Probation Ombudsman

Today, Adrian Usher has taken over from Kimberley Bingham as the Prisons and Probation Ombudsman. Adrian had an extensive career as a Senior Police Officer at the Metropolitan Police Service...

Updated on 3rd July 2024


Ombudsman Adrian Usher launches new Vision and Values

The Prisons and Probation Ombudsman (PPO) has launched new vision and values today, driven by Ombudsman Adrian Usher’s goal to create meaningful change both for PPO staff and stakeholders. Adrian...

Updated on 5th July 2024


PPO share how Use of Force policy should be applied in practice by prison staff

Issued today, the Prisons and Probation Ombudsman released their second Policy into Practice publication, sharing key learning for officers on the use of force in prisons. The PPO investigates complaints...

Updated on 5th July 2024


Important notice to friends, family and next of kin of those in custody

As of today, the Prisons and Probation Ombudsman’s complaint investigations department will be known as Independent Prisoner Complaint Investigations (IPCI for short) to those in prison and the youth custody estate. This...

Updated on 5th July 2024


PPO seeks information from authorities in new Call for Evidence

Operation Deerness has reached a new phase in its investigation today as the PPO issue a Call for Evidence asking relevant authorities and organizations to share information they may hold...

Updated on 15th July 2024


Complaint investigation summaries

...publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024. Every month we...

Updated on 8th July 2024


PPO announce investigations into fatal incidents on website

As of 22 February 2024, the Prisons and Probation Ombudsman will list the fatal incident investigations they are carrying out on their website as the deaths occur.  The PPO publishes...

Updated on 5th July 2024


Gerald Raffell

Gerald Raffell – Fatal Incident Report (PDF, 280 KB)...

Updated on 4th July 2024


Colin Cambray

Colin Cambray – Fatal Incident Report (PDF, 281 KB)...

Updated on 12th July 2024