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We use small files called ‘cookies’ on ppo.gov.uk. Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Google Analytics
Name	Purpose	Expires
_ga	Used to distinguish users.	2 years
_ga_D1H32FBDD0	Used to persist session state.	2 years

Google Analytics Events
Name	Purpose	Expires
_ga	Used to distinguish users.	2 years

Video Streaming
Name	Purpose	Expires
YouTube	YouTube videos play in privacy-enhanced mode. This mode may set third-party cookies on your computer when you click on the YouTube video player. These cookies will not be personally identifiable.	Read the YouTube policy
Vimeo	Vimeo videos set third-party cookies to enable the video to play and collect analytics data. These cookies do not track individuals.	Read the Vimeo policy

Social Media
Name	Purpose	Expires
Twitter/X	Twitter/X widgets may add cookies to help analyse usage and remember your session if you are also logged in to your Twitter account.	Read the Twitter/X policy

All users
Name	Purpose	Expires
wordpress_test_cookie	This is used to test whether the browser accepts cookies	When you close your browser
PHPSESSID	This is used to link your device to the information sent to the server from your browser. It is typically used to avoid you having to retype information when moving from one page to another.	When you close your browser
ccfw-banner-hidden	Lets us know you have chosen which cookies are used so we can stop the cookie banner appearing when you return to the site.	1 year
ccfw-gtm-allowed	Lets us know you have accepted certain cookies so we can stop them loading when you return to the site.	1 year
ccfw-time	This is used to store the cookie expiry dates so we know when to ask you again for consent.	1 year
info_banner_dismissed	This remembers if an information banner has been dismissed and prevents it from being displayed again.	When you close your browser

Logged in users
Name	Purpose	Expires
wordpress_[hash]	This authenticates you when you log in to the admin area	When you close your browser
wordpress_logged_in	This shows the site that you’re logged in and who you are so you can access the functions you need	When you close your browser
wordpress_sec	If you are logged in as a site admin, this stores your authentication details.	When you close your browser
wp-settings-{time}-[UID]	The number on the end [UID] is your individual user ID from the users database.	1 year

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Complaint investigation summaries

...publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024. Every month we...

Updated on 8th July 2024

2024-25 Business Plan and 2023-26 Strategic Plan

Updated on 28th June 2024

2024-25 Counter Fraud Annual Action Plan

Updated on 10th July 2024

2024-25 Race Action Plan

Updated on 30th October 2024

Learning Lessons Bulletin Issue 9: New Psychoactive Substances

Updated on 28th June 2024

Operation Deerness Newsletter Issue 1

Updated on 3rd July 2024

Partially Upheld complaint against the Governor of HMP Low Newton

Updated on 30th July 2024

Operation Deerness Newsletter Issue 2

Updated on 15th August 2024

PPO launches 2023/24 General Stakeholder Survey

March 4, 2024 Today the Prisons and Probation Ombudsman has released their General Stakeholder Survey for 2023/24! The feedback provided via this survey is invaluable for the PPO, as it...

Updated on 5th July 2024

PPO announce investigations into fatal incidents on website

As of 22 February 2024, the Prisons and Probation Ombudsman will list the fatal incident investigations they are carrying out on their website as the deaths occur. The PPO publishes...

Updated on 5th July 2024