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492 results


Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


Complain about us

...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...

Updated on 2nd July 2024


Ombudsman Adrian Usher launches new Vision and Values

...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...

Updated on 5th July 2024


Scott Sansome

Updated on 26th September 2024


Contact the PPO

...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...

Updated on 5th August 2024


Prison and youth custody complaints

...free to send a letter to IPCI. Postage will be paid by the prison. Original documents shouldn’t be sent as we can’t return them. Letters to us will not be...

Updated on 24th September 2024


Probation and immigration detention complaints

...you are on probation or in immigration detention.  It’s free to send a letter to the PPO if you are in immigration detention. Postage will be paid by the immigration...

Updated on 27th September 2024


Unreasonable behaviour by someone making a complaint

...journalists or researchers members of the public with an interest in our work, including those who submit Freedom of Information requests The PPO and IPCI communicate via letter, email and...

Updated on 27th June 2024


Support for bereaved families

...INQUEST provides free, confidential and independent advice to families following a death in detention or care. They can also give families legal advice such as how to appoint a solicitor....

Updated on 3rd July 2024


Complaint investigation summaries

...publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024. Every month we...

Updated on 8th July 2024