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Prison and youth custody complaints
...free to send a letter to IPCI. Postage will be paid by the prison. Original documents shouldn’t be sent as we can’t return them. Letters to us will not be...
Updated on 24
Probation and immigration detention complaints
...you are on probation or in immigration detention. It’s free to send a letter to the PPO if you are in immigration detention. Postage will be paid by the immigration...
Updated on 27
Unreasonable behaviour by someone making a complaint
...journalists or researchers members of the public with an interest in our work, including those who submit Freedom of Information requests The PPO and IPCI communicate via letter, email and...
Updated on 27
Support for bereaved families
...INQUEST provides free, confidential and independent advice to families following a death in detention or care. They can also give families legal advice such as how to appoint a solicitor....
Updated on 3
Complaint investigation summaries
...publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024. Every month we...
Updated on 8
PPO launches 2023/24 General Stakeholder Survey
March 4, 2024 Today the Prisons and Probation Ombudsman has released their General Stakeholder Survey for 2023/24! The feedback provided via this survey is invaluable for the PPO, as it...
Updated on 5
PPO announce investigations into fatal incidents on website
As of 22 February 2024, the Prisons and Probation Ombudsman will list the fatal incident investigations they are carrying out on their website as the deaths occur. The PPO publishes...
Updated on 5
PPO celebrates 30 years
3 October 2024 – Today the Prisons and Probation Ombudsman is proud to be celebrating its 30th birthday. In 1994, the office of the Prisons Ombudsman was created after the...
Updated on 3