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16 results


Make an FOI

...an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for...

Updated on 24th May 2024


Privacy notice

...“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU....

Updated on 5th July 2024


After a complaint

...that this has happened. Learning lessons from investigations To make things better for people in detention and on probation, we look at learning from all our investigations together. This helps...

Updated on 5th June 2024


Making recommendations

...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...

Updated on 28th May 2024


Freedom of Information responses

This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....

Updated on 19th June 2024


Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


Complain about us

...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...

Updated on 2nd July 2024


Ombudsman Adrian Usher launches new Vision and Values

...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...

Updated on 5th July 2024


Contact the PPO

...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...

Updated on 5th August 2024


PPO Terms of Reference

...is therefore an administrative appointment. These Terms of Reference represent an agreement between the Ombudsman and the Secretary of State as to the Ombudsman’s role. 2. The Ombudsman is wholly...

Updated on 18th January 2024