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Make an FOI
...an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for...
Updated on 24
Privacy notice
...“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU....
Updated on 5
After a complaint
...to see if we can accept it. This is known as an eligibility assessment. We’ll write to you within 10 working days telling you if we can accept your complaint....
Updated on 5
Making recommendations
...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...
Updated on 28
Freedom of Information responses
This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....
Updated on 19
Social media policy
...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...
Updated on 27
Complain about us
...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...
Updated on 2
Ombudsman Adrian Usher launches new Vision and Values
...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...
Updated on 5
Contact the PPO
...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...
Updated on 5
PPO Terms of Reference
...is therefore an administrative appointment. These Terms of Reference represent an agreement between the Ombudsman and the Secretary of State as to the Ombudsman’s role. 2. The Ombudsman is wholly...
Updated on 18