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82 results


Privacy notice

...individuals due to any cause, including any apparent suicides and natural causes Promoting lessons learned from investigations, including publishing an annual report. The PPO investigations are conducted according to the...

Updated on 5th July 2024


PPO share how Use of Force policy should be applied in practice by prison staff

...about use of force in prisons and a common question in our investigations is considering whether the use of force was necessary, reasonable and proportionate in the circumstances. As a...

Updated on 5th July 2024


Accessibility statement for Prison and Probation Ombudsman website

...to be able to use this website. For example, that means you should be able to: use browser settings or plugins to change colours, contrast levels and fonts use browser...

Updated on 19th July 2024


Unreasonable behaviour by someone making a complaint

...upsetting circumstances themselves, and that they may be frustrated and angry because of the way they feel they have been treated. However, we have a duty to protect staff. We...

Updated on 27th June 2024


Investigation queries

The Prisons and Probations Ombudsman has been commissioned to carry out a special investigation into abuse at Medomsley Detention Centre (Medomsley) from 1961 to 1987. We are asking anyone who...

Updated on 13th September 2024


X-ray scanning: Complaint upheld

...by HMPPS to contribute to the Use of X-Ray Body Scanners (Adult Male Prisons) Policy Framework’. We set out our concerns to HMPPS that the use of X-ray body scanners...

Updated on 28th June 2024


Medomsley special investigation: Operation Deerness

Operation Deerness is the special investigation into abuse at Medomsley Detention Centre. The Prisons and Probation Ombudsman (PPO) was commissioned by the Secretary of State of Justice to carry out...

Updated on 5th August 2024


Social media policy

...in common use. It does not imply endorsement of any kind. We may use analytics to analyse our social media account for trends, insights and engagement. You may unfollow us...

Updated on 27th June 2024


PPO Terms of Reference

The Role 1. The Prisons and Probation Ombudsman (PPO) is appointed by the Secretary of State for Justice, following recommendation by the House of Commons Justice Select Committee. The Ombudsman...

Updated on 18th January 2024


Operation Deerness special investigation into abuse at Medomsley Detention Centre begins

...for people that have any knowledge of the abuse to come forward and share their experiences in confidence.  https://youtu.be/c6omIHkvZbM If you have any knowledge of the abuse that took place...

Updated on 3rd July 2024