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The Prisons and Probation Ombudsman is carrying out Operation Deerness – a special investigation into abuse at Medomsley Detention Centre. Find out more Prisons and Probation Ombudsman We investigate deaths...
Updated on 16
What we can investigate
We can only investigate issues that may be related to someone’s death. This could include how their physical or mental health, suicide, self-harm and substance misuse risks have been managed....
Updated on 3
What you can complain about
...from job or loss of pay inaccurate record keeping bullying, intimidation or harassment by staff improper use of force transfers We cannot investigate complaints about: the professional opinion of doctors...
Updated on 28
After a complaint
...to see if we can accept it. This is known as an eligibility assessment. We’ll write to you within 10 working days telling you if we can accept your complaint....
Updated on 5
Prison and youth custody complaints
...complains to us, it won’t be used against them and they will not get into trouble. Before making a complaint We can only accept complaints from the person directly affected...
Updated on 24
Probation and immigration detention complaints
...us a complaint. Your letters to us won’t be read by the Probation Service or immigration establishment, and won’t be used against you. If we agree with your complaint, you might...
Updated on 27