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...to staff Newsletter Investigation updates. 21 May 2024 Operation Deerness Newsletter Issue 1 15 August 2024 Operation Deerness Newsletter Issue 2 15 October 2024 Operation Deerness Newsletter Issue 3 Press...

Updated on 15th October 2024


Privacy notice

...up to receive our newsletter – Name – Job title and employer – Email address – Area/ region based in To send you email updates about new publications. It is...

Updated on 5th July 2024


Ombudsman Adrian Usher launches new Vision and Values

...made these changes to ensure the new vision and values will help us achieve our goals and be transparent at the same time. The new vision and values reflect where...

Updated on 5th July 2024


Social media policy

...following: notifications and links for new content (for example, news, press notices, publications, Learning Lessons Bulletins, information about our services, articles, and publicity materials) complaints and fatal incidents investigation statistics...

Updated on 27th June 2024


Important notice to friends, family and next of kin of those in custody

...new sub brand name, which is part of the PPO, is to make it clearer in our name about what we do in our complaints work. We will still be...

Updated on 5th July 2024


PPO celebrates 30 years

3 October 2024 – Today the Prisons and Probation Ombudsman is proud to be celebrating its 30th birthday. In 1994, the office of the Prisons Ombudsman was created after the...

Updated on 3rd October 2024


Accessibility statement for Prison and Probation Ombudsman website

...we find. Preparation of this accessibility statement This statement was prepared on 5 July 2024. It was last reviewed on 5 July 2024. This website was last tested on 3...

Updated on 19th July 2024


Make an FOI

...an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for...

Updated on 24th May 2024


Unreasonable behaviour by someone making a complaint

...November 2023, Independent Prisoner Complaint Investigations (IPCI) was launched as the new name for the PPO’s complaint investigations function in prisons and youth custody. During the course of our work,...

Updated on 27th June 2024


...have observed. Find out more about research and learning Latest news PPO celebrates 30 years 3 October Why I need ex-staff to come forward – A Medomsley Detention Centre appeal...

Updated on 16th July 2024