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473 results


X-ray scanning: Complaint upheld

...outcomes for all? As you may know, X-ray body scanners were rolled out across the prison estate from 2020. X-ray body scanners are key in stopping illicit smuggling, including New...

Updated on 28th June 2024


PPO seeks information from authorities in new Call for Evidence

Operation Deerness has reached a new phase in its investigation today as the PPO issue a Call for Evidence asking relevant authorities and organizations to share information they may hold...

Updated on 15th July 2024


An urgent, public plea from Ombudsman Adrian Usher

...my deepest condolences to those affected. Yesterday, we said that we are not making any assumptions as to whether there is a link between these deaths – however, after initial...

Updated on 5th July 2024


Death investigations & reports

...the family of the deceased person and after the coroner’s inquest has taken place. Please visit our archive site to view reports published before June 2024. You can also view...

Updated on 9th July 2024


Freedom of Information responses

This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....

Updated on 19th June 2024


After a complaint

...that this has happened. Learning lessons from investigations To make things better for people in detention and on probation, we look at learning from all our investigations together. This helps...

Updated on 5th June 2024


Making recommendations

...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...

Updated on 28th May 2024


Medomsley special investigation: Operation Deerness

...look into: what the authorities knew about the abuse over this period if there were opportunities for them to take action or intervene what action they took, if any This...

Updated on 5th August 2024


Investigation queries

...experienced abuse or knew about what was happening at Medomsley to share any information that will help us carry out this investigation. Any information shared with us will treated in...

Updated on 13th September 2024


148 complaint investigations completed in February 2024

In February 2024, the PPO completed a total of 148 investigations. Out of this total: 108 were not upheld 2 were not upheld mediated 24 were upheld and partially upheld...

Updated on 24th May 2024