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Make an FOI
...an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for...
Updated on 24
Help to complain in your own language
...These explain who we are and how to make a complaint. Translated leaflets for prison complaints (IPCI) Albanian Arabic Bengali Chinese Dari Farsi French Hindi Kurdish Lithuanian Pashto Polish Portuguese...
Updated on 30
Privacy notice
...“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU....
Updated on 5
After a complaint
...that this has happened. Learning lessons from investigations To make things better for people in detention and on probation, we look at learning from all our investigations together. This helps...
Updated on 5
Making recommendations
...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...
Updated on 28
Freedom of Information responses
This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....
Updated on 19
Social media policy
...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...
Updated on 27
Complain about us
...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...
Updated on 2
Ombudsman Adrian Usher launches new Vision and Values
...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...
Updated on 5