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14 results


Privacy notice

...individuals due to any cause, including any apparent suicides and natural causes Promoting lessons learned from investigations, including publishing an annual report. The PPO investigations are conducted according to the...

Updated on 5th July 2024


Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


Adrian Usher becomes Prisons and Probation Ombudsman

Today, Adrian Usher has taken over from Kimberley Bingham as the Prisons and Probation Ombudsman. Adrian had an extensive career as a Senior Police Officer at the Metropolitan Police Service...

Updated on 3rd July 2024


Ombudsman Adrian Usher launches new Vision and Values

The Prisons and Probation Ombudsman (PPO) has launched new vision and values today, driven by Ombudsman Adrian Usher’s goal to create meaningful change both for PPO staff and stakeholders. Adrian...

Updated on 5th July 2024


PPO launches 2023/24 General Stakeholder Survey

March 4, 2024 Today the Prisons and Probation Ombudsman has released their General Stakeholder Survey for 2023/24!  The feedback provided via this survey is invaluable for the PPO, as it...

Updated on 5th July 2024


PPO share how Use of Force policy should be applied in practice by prison staff

Issued today, the Prisons and Probation Ombudsman released their second Policy into Practice publication, sharing key learning for officers on the use of force in prisons. The PPO investigates complaints...

Updated on 5th July 2024


Important notice to friends, family and next of kin of those in custody

As of today, the Prisons and Probation Ombudsman’s complaint investigations department will be known as Independent Prisoner Complaint Investigations (IPCI for short) to those in prison and the youth custody estate. This...

Updated on 5th July 2024


Adrian Usher publishes first Annual Report highlighting significant changes made by the PPO  

11 July 2024 – Today Prisons and Probation Ombudsman Adrian Usher has published his first Annual Report covering the year 2023-2024.  Adrian said: “I was very proud to be selected...

Updated on 11th July 2024


PPO seeks information from authorities in new Call for Evidence

Operation Deerness has reached a new phase in its investigation today as the PPO issue a Call for Evidence asking relevant authorities and organizations to share information they may hold...

Updated on 15th July 2024


PPO celebrates 30 years

3 October 2024 – Today the Prisons and Probation Ombudsman is proud to be celebrating its 30th birthday. In 1994, the office of the Prisons Ombudsman was created after the...

Updated on 3rd October 2024