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After a complaint
xcerpt_part">...that this has happened. Learning lessons from investigations To make things better for people in detention and on probation, we look at learning from all our investigations together. This helps...
Updated on 5
Making recommendations
xcerpt_part">...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...
Updated on 28
Privacy notice
xcerpt_part">...individuals due to any cause, including any apparent suicides and natural causes Promoting lessons learned from investigations, including publishing an annual report. The PPO investigations are conducted according to the...
Updated on 5
Social media policy
xcerpt_part">Our social media policy If you follow the Prisons and Probation Ombudsman (PPO) on Facebook, X or LinkedIn, you can expect our posts to cover some or all of the...
Updated on 27
Complain about us
xcerpt_part">...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...
Updated on 2
Ombudsman Adrian Usher launches new Vision and Values
xcerpt_part">...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...
Updated on 5
Learning Lessons Bulletin Issue 9: Complaints about discrimination
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Updated on 28