The Sanctions Protocol – Working together

“It’s about assuring prisoners and detainees that you (or someone close to you) can talk or write to any of us about anything, no matter how sensitive or potentially serious, without fear of negative consequences.”   We hope that you… Read More

Drug-related deaths in prison

“Every year at least 30 prisoners die accidentally as a result of drug use.”   The Prisons and Probation Ombudsman (PPO), which is completely independent of the Prison Service, investigates prisoners’ complaints and all deaths in prison. In Inside Time’s… Read More

From prison to working at the PPO

“I knew that our work would benefit from the knowledge and perspective that people with lived experience would bring to it.”   One of the first things I did when I became the Prisons and Probation Ombudsman was to set… Read More

From prison to working at the PPO

This article was first issued in June, written by Prisons & Probation Ombudsman Sue McAllister for prisoners and readers of Inside Time: Everybody Counts From prison to working at the PPO One of the first things I did when I… Read More

Read all about it! The Investigator Issue 8

Welcome to Issue 8 of The Investigator! This issue brings together articles on work across our complaints and fatal incident functions, and a paper written by one of the academics we are working with to strengthen the impact of our… Read More

What actually happens when you make a complaint?

This article first featured in the April edition of Inside Time, written by the PPO for prisoners and detainees. The Prisons and Probation Ombudsman (PPO) independently investigates complaints from people in prison, Young Offender Institutions, Secure Training Centres, immigration detention and on… Read More

Strengthening awareness of the PPO for a stronger impact

As part of the Prisons and Probation Ombudsman 2019/21 Strategic Plan, we identified a priority project in which we, as an organisation, could look at ways we can improve relationships with our services in remit, in order to facilitate effective… Read More

Making a complaint during a pandemic

  Since March 2020, the whole of the UK has been affected by the COVID-19 pandemic and there have been many changes to how prisons, probation services and immigration removal centres function. In December 2020, the PPO published our first… Read More