Learning and research documents
50 learning and research documents
Complaints Investigations Learning Lessons Bulletin Issue 10: COVID-19 PPO Complaints
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In March 2020, the imposition of the national lockdown in response to the COVID-19 global pandemic brought substantial changes to how prisons, probation services and immigration removal centres (IRCs) were able to function.
Complaints Investigations Learning Lessons Bulletin Issue 9: Complaints about discrimination
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This bulletin contributes to an emerging conversation about how prisons can better engage with and resolve prisoners’ complaints about discrimination.
Fatal Incident Investigations Learning Lessons Bulletin Issue 14: Approved Premises – Substance misuse
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This bulletin provides learning from our investigations into the deaths of Approved Premises residents where abuse of drugs or alcohol was involved.
Fatal Incident Investigations Learning Lessons Bulletin Issue 13: Self-inflicted deaths among female prisoners
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This bulletin was prompted by the recent dramatic and depressing rise in self-inflicted deaths of women in prison.
Complaints Investigations Learning Lessons Bulletin Issue 8: Complaints from young people in custody
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This learning lessons bulletin explores learning from investigations into complaints from those under the age of 21.
Complaints and Fatal Incident Investigations Learning Lessons Bulletin Issue 3: Transgender prisoners
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This learning lessons bulletin explores the care and management of transgender individuals while in prison.
Fatal Incident Investigations Learning Lessons Bulletin Issue 12: Homicides – further lessons
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This learning lessons bulletin examines the lessons to be learned from the Ombudsman’s investigations into the killing of one prisoner by another.
Fatal Incident Investigations Learning Lessons Bulletin Issue 11: Dementia
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This Learning Lessons Bulletin explores the experience of prisoners with dementia, and the challenges facing prisons in providing them with appropriate care and support.
Complaints Investigations Learning Lessons Bulletin Issue 7: Use of force – further lessons
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This Learning Lessons Bulletin examines the use of force on prisoners by prison staff.
Fatal Incident Investigations Learning Lessons Bulletin Issue 10: Early days and weeks in custody
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This Learning Lessons Bulletin examines the self-inflicted deaths of prisoners within the first month of custody.