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Learning and research
...further complaints in the future. We also publish a number of documents, including learning lessons bulletins, and policy into practice publications. These publications offer insights and information for stakeholders and...
Updated on 2
After the investigation
The initial report After the investigation is completed, we’ll write a report and send it to the bereaved family. This report will contain what we have found during the investigation....
Updated on 27
Making recommendations
We often include recommendations in our reports relating to what we found during the investigation. These focus on what could be done to prevent similar situations in the future. The...
Updated on 28
Make an FOI
...asking for. This is usually because: the PPO doesn’t have the information you’re asking for there’s an exemption around sharing the information it will take too long to find the...
Updated on 24
Internal documents, policies or guidance on how investigations into complaints received from immigration detainees are handled
Updated on 5
An urgent, public plea from Ombudsman Adrian Usher
“Over the last few days, we confirmed that 6 deaths have occurred at HMP Parc in just under one month. I am saddened by this high number, and I offer...
Updated on 5