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If you’re not happy with how we have investigated a complaint
...into complaints from people who believe they’ve been treated unfairly due to mistakes made by our office. How to appeal Complain online Complain by using the online complaint form. The...
Updated on 27
Probation and immigration detention complaints
...approved premises you are detained in immigration detention, or your complaint is in relation to an escort from an IRC you have gone through the full complaints process in your organisation...
Updated on 27
More details
...of reference: Medomsley special investigation Open Letter Richard Tucker, Senior Investigator outlines the investigation and encourages people to come forward. Open Letter: Medomsley Special Investigation Open Letter: Appeal to staff...
Updated on 15
Connections – by Ombudsman Adrian Usher
...which allows them to phone family and friends from their pre-approved, phone directory. It should surprise few that in a binary choice, nicotine and nourishment often win over family contact,...
Updated on 5
Social media policy
...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...
Updated on 27
About us
The Prisons and Probation Ombudsman (PPO) investigates: deaths of prisoners, young people in detention, residents of approved premises and individuals detained under immigration laws people who die within 14 days...
Updated on 27
What we do
...the United Kingdom residents of approved premises in England and Wales We also investigate if anyone dies: in court cells while being transferred to prison while under UK immigration escort...
Updated on 2