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148 complaint investigations completed in February 2024
In February 2024, the PPO completed a total of 148 investigations. Out of this total: 108 were not upheld 2 were not upheld mediated 24 were upheld and partially upheld...
Updated on 24
Adrian Usher publishes first Annual Report highlighting significant changes made by the PPO
11 July 2024 – Today Prisons and Probation Ombudsman Adrian Usher has published his first Annual Report covering the year 2023-2024. Adrian said: “I was very proud to be selected...
Updated on 11
Social media policy
...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...
Updated on 27
Complain about us
...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...
Updated on 2
Ombudsman Adrian Usher launches new Vision and Values
...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...
Updated on 5
Contact the PPO
...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...
Updated on 5
PPO Terms of Reference
...is therefore an administrative appointment. These Terms of Reference represent an agreement between the Ombudsman and the Secretary of State as to the Ombudsman’s role. 2. The Ombudsman is wholly...
Updated on 18