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Unreasonable behaviour by someone making a complaint
...November 2023, Independent Prisoner Complaint Investigations (IPCI) was launched as the new name for the PPO’s complaint investigations function in prisons and youth custody. During the course of our work,...
Updated on 27
Medomsley special investigation: Operation Deerness
...look into: what the authorities knew about the abuse over this period if there were opportunities for them to take action or intervene what action they took, if any This...
Updated on 5
Investigation queries
...experienced abuse or knew about what was happening at Medomsley to share any information that will help us carry out this investigation. Any information shared with us will treated in...
Updated on 13
Why I need ex-staff to come forward – A Medomsley Detention Centre appeal
...with working ties to Medomsley can help. We know you have a story. We know that a lot of staff were often very new to the job. You will have...
Updated on 12
Prison and youth custody complaints
...and send it along with copies of any complaint forms (COMP1 and COMP1A) and responses to: Independent Prisoner Complaint Investigations (IPCI) Third Floor, 10 South Colonnade, London, E14 4PU It’s...
Updated on 24
Probation and immigration detention complaints
...responses and copies of any other related paperwork: Prisons and Probation Ombudsman Third Floor, 10 South Colonnade, London, E14 4PU Alternatively, email mail@ppo.gov.uk following the process set out above if...
Updated on 27
Help to complain in your own language
...or write a letter to: Prisons and Probation Ombudsman/IPCI Third Floor, 10 South Colonnade, London, E14 4PU Translated leaflets for people detained in prisons and immigration detention are available below....
Updated on 30
Complain about us
...to: officialcomplaints@ppo.gov.uk Post your complaint to: Head of Business Services, Prisons and Probation Ombudsman, 3rd Floor, 10 South Colonnade, Canary Wharf, London E14 4PU. The sooner you make a complaint,...
Updated on 2
Make an FOI
To request information held by the Prisons and Probation Ombudsman (PPO): send an email to PPOMailFreedomofInformationRequests@ppo.gov.uk write to PPO, Third Floor, 10 South Colonnade, London E14 4PU include your name,...
Updated on 24