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71 results


Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


About us

The Prisons and Probation Ombudsman (PPO) investigates: deaths of prisoners, young people in detention, residents of approved premises and individuals detained under immigration laws people who die within 14 days...

Updated on 27th June 2024


Who can complain

...training centre or young offender institution (YOI) held in immigration detention (this includes immigration removal centres, short-term holding facilities and pre-departure accommodation) under probation supervision or living in approved premises...

Updated on 27th June 2024


Our story

...of appeal for prisoners 2001 – re-named the Prisons and Probation Ombudsman (PPO) after the organisation’s remit is extended to include complaints from people under probation supervision  2004 – PPO...

Updated on 9th October 2024


Support for bereaved families

...INQUEST provides free, confidential and independent advice to families following a death in detention or care. They can also give families legal advice such as how to appoint a solicitor....

Updated on 3rd July 2024


Make an FOI

...information you’ve asked for this information several times already We will always explain why we have refused your request and to share details of how you can appeal.  Replies are...

Updated on 24th May 2024


Printable leaflets and posters

...and posters for probation and immigration PPO complaints poster for probation and immigration (PDF, 991 KB) PPO complaints leaflet for probation approved premises (PDF, 348 KB) PPO complaints leaflet for...

Updated on 18th June 2024


Medomsley special investigation: Operation Deerness

...issue a Call for Evidence asking relevant authorities and organizations to share information they may hold about the abuse which took place. Call for Evidence Appeal for information https://youtu.be/c6omIHkvZbM?si=3p_sHxq6-JS1PjbI If...

Updated on 5th August 2024


Attempted suicide of Mr D at HMP Pentonville: special investigation report

Following a Court of Appeal judgement of 28 February 2006, the Prisons and Probation Ombudsman (PPO) was commissioned to conduct an investigation into the circumstances surrounding the attempted suicide of...

Updated on 4th June 2024


Adrian Usher becomes Prisons and Probation Ombudsman

...and was appointed by the Secretary of State for Justice. Adrian said: “I am thrilled to take over as the Prisons and Probation Ombudsman. My office carries out independent investigations...

Updated on 3rd July 2024