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Privacy notice
...“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU....
Updated on 5
Make an FOI
To request information held by the Prisons and Probation Ombudsman (PPO): send an email to PPOMailFreedomofInformationRequests@ppo.gov.uk write to PPO, Third Floor, 10 South Colonnade, London E14 4PU include your name,...
Updated on 24
Contact the PPO
Contact Details General enquiries email: mail@ppo.gov.uk write: Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London, E14 4PU leave a message: 020 7633 4100 or lo-call 0845 010 7938...
Updated on 5
After a complaint
...that this has happened. Learning lessons from investigations To make things better for people in detention and on probation, we look at learning from all our investigations together. This helps...
Updated on 5
Making recommendations
...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...
Updated on 28
Complain about us
...to: officialcomplaints@ppo.gov.uk Post your complaint to: Head of Business Services, Prisons and Probation Ombudsman, 3rd Floor, 10 South Colonnade, Canary Wharf, London E14 4PU. The sooner you make a complaint,...
Updated on 2
Prison and youth custody complaints
...and send it along with copies of any complaint forms (COMP1 and COMP1A) and responses to: Independent Prisoner Complaint Investigations (IPCI) Third Floor, 10 South Colonnade, London, E14 4PU It’s...
Updated on 24
Probation and immigration detention complaints
...responses and copies of any other related paperwork: Prisons and Probation Ombudsman Third Floor, 10 South Colonnade, London, E14 4PU Alternatively, email mail@ppo.gov.uk following the process set out above if...
Updated on 27
Freedom of Information responses
This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....
Updated on 19
Social media policy
...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...
Updated on 27