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About us

The Prisons and Probation Ombudsman (PPO) investigates:

  • deaths of prisoners, young people in detention, residents of approved premises and individuals detained under immigration laws
  • people who die within 14 days of release from prison (unless there is a murder investigation)
  • complaints made by prisoners, young people in detention, people on probation and individuals detained under immigration laws

Complaints from prisoners and young people in detention are investigated by Independent Prisoner Complaint Investigations (IPCI) which is part of the PPO.

Find out more about our organisation in our annual reports and other corporate publications.

Research and special investigations

As well as carrying out these investigations, we also:

  • gather insights, identify trends and share research and lessons learned from our work
  • are asked to carry out special investigations that would normally be outside of our remit. Read reports from previous work.

Independent investigations

The Prisons and Probation Ombudsman is totally independent. We don’t take sides which helps ensure that our decisions are fair.

Find out more about what we do