In June 2026, the PPO completed a total of 211 complaint investigations. Out of this total:
- 136 were not upheld
- 0 were not upheld mediated
- 17 were upheld or partially upheld
- 44 were upheld mediated or partially upheld mediated
- 14 were pushed back to the service in remit (2 were returned, 12 were resolved)
View summaries of complaints we have upheld or partially upheld each month.