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Improving emergency response procedures in prisons
…code When staff use the emergency medical codes, they should also inform the control room whether the prisoner is conscious and breathing. Escorting emergency vehicles Prison staff must have a…
Published: 29 January 2025
Make an FOI
…an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for…
Published: 21 May 2024
John Freer
John Freer – Fatal Incident Report (PDF, 279 KB) John Freer – Action Plan (PDF, 57 KB)…
Published: 29 May 2025
Privacy notice
…“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU….
Published: 4 July 2024
Freedom of Information responses
This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request….
Published: 27 March 2024
Social media policy
…our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of…
Published: 22 May 2024
Contact the PPO
…deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find…
Published: 1 July 2022
PPO Terms of Reference
…an annual business plan. Disclosure 56. The Ombudsman is subject to the Data Protection Act 2018, the General Data Protection Regulation (GDPR) and the Freedom of Information Act 2000. 57….
Published: 19 December 2021
Prison and youth custody complaints
…with copies of any complaint forms (COMP1 and COMP1A) and responses to: Independent Prisoner Complaint Investigations (IPCI) Third Floor, 10 South Colonnade, London, E14 4PU It’s free to send a…
Published: 18 January 2024
Probation and immigration detention complaints
…you are on probation or in immigration detention. It’s free to send a letter to the PPO if you are in immigration detention. Postage will be paid by the immigration…
Published: 30 January 2024