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Make an FOI

...an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for...

Updated on 24th May 2024


Privacy notice

...“public authority” as defined by the Freedom of Information Act 2000 and we have our registered office at Prisons and Probation Ombudsman, Third Floor, 10 South Colonnade, London E14 4PU....

Updated on 5th July 2024


Freedom of Information responses

This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....

Updated on 19th June 2024


Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


Contact the PPO

...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...

Updated on 5th August 2024


PPO Terms of Reference

...an annual business plan. Disclosure 56. The Ombudsman is subject to the Data Protection Act 2018, the General Data Protection Regulation (GDPR) and the Freedom of Information Act 2000. 57....

Updated on 18th January 2024


Prison and youth custody complaints

...free to send a letter to IPCI. Postage will be paid by the prison. Original documents shouldn’t be sent as we can’t return them. Letters to us will not be...

Updated on 24th September 2024


Probation and immigration detention complaints

...you are on probation or in immigration detention.  It’s free to send a letter to the PPO if you are in immigration detention. Postage will be paid by the immigration...

Updated on 27th September 2024


Unreasonable behaviour by someone making a complaint

...journalists or researchers members of the public with an interest in our work, including those who submit Freedom of Information requests The PPO and IPCI communicate via letter, email and...

Updated on 27th June 2024


Support for bereaved families

...INQUEST provides free, confidential and independent advice to families following a death in detention or care. They can also give families legal advice such as how to appoint a solicitor....

Updated on 3rd July 2024