To request information held by the Prisons and Probation Ombudsman (PPO):
- send an email to PPOMailFreedomofInformationRequests@ppo.gov.uk
- write to PPO, Third Floor, 10 South Colonnade, London E14 4PU
- include your name, an email or street address and details of the information you want
Request information from HM Prison and Probation Service (HMPPS)
To make a Freedom of Information (FOI) request for information held by HMPPS, email data.access@justice.gov.uk
Replying to a Freedom of Information request
We will reply to you within 20 working days. Sometimes we can’t give you the information you are asking for. This is usually because:
- the PPO doesn’t have the information you’re asking for
- there’s an exemption around sharing the information
- it will take too long to find the information
- you’ve asked for this information several times already
We will always explain why we have refused your request and to share details of how you can appeal. Replies are usually free but we will let you know in advance if there will be a charge. You can find complete details in our access to information policy.
Read FOI responses
View the responses we have made to previous FOIs.