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About PPO

Our people

The Prisons and Probation Ombudsman (PPO) currently employs over 100 staff working on investigations, research or a range of support roles. We look for a good mix of experience and support everyone working on investigations through accredited training to help them develop their skills.

We expect everyone at the PPO to behave fairly, honestly and impartially. 

Prisons and Probation Ombudsman

Adrian Usher, PPO Ombudsman

Adrian Usher started as Ombudsman on 24 April 2023. Before that, he enjoyed a long career with the Metropolitan Police Service, where most recently he led training across policing operations.

Deputy Ombudsmen

Investigating deaths

Susannah Eagle is responsible for investigating deaths.

Investigating complaints

Miriam Minty is responsible for all complaints work within the PPO.

Learning, analysis and business services

Kimberley Bingham is responsible for learning, analysis and business services.

Work for the PPO

Working for the PPO gives you the opportunity to make a real difference.

View current vacancies