Are you OK with cookies?

We use small files called ‘cookies’ on ppo.gov.uk. Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Skip to content

Complaint investigation summaries

Read summaries of upheld and partially upheld investigations into complaints on this page. We keep information brief to protect the identities of people involved and we may decide not to publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024.

Every month we publish statistics about the number of investigations we have completed and our decision for each one.

Use the search box below to search complaints by prison name or location.

Filters

Clear
171 complaints summaries

Upheld complaint against the Governor of HMP Lincoln 

Complaint category:
Adjudication & IEP
Status:
Upheld
Month investigation completed:
February
Year investigation completed:
2024
The prisoner complained that he was placed on a charge and found guilty of damaging property, even though it was part of an act of self-harm. He further complained that a recovery of costs was imposed and deducted in two lump sums. We found that, in line with PSI 5/2018, no charge should have been laid.
Recommendations/outcome:
The finding of guilt to be quashed and full costs refunded.