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Restraint of pregnant women special investigation

For information on our special investigation into the use of restraints on pregnant women during pregnancy-related hospital escorts, click the link below.
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Complaint investigation summaries

Read summaries of upheld and partially upheld investigations into complaints on this page. We keep information brief to protect the identities of people involved and we may decide not to publish a summary if the person making the complaint might be identified from it. Please visit our archive site to view complaint summaries published before February 2024.

Every month we publish statistics about the number of investigations we have completed and our decision for each one. Please note, this data is subject to change.

Use the search box below to search complaints by prison name or location.

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373 complaints summaries

Partially upheld complaint against the Governor of HMP Frankland 

Complaint category:
Visits, calls & letters
Status:
Partially upheld
Month investigation completed:
February
Year investigation completed:
2024
The prisoner complained that, whenever he was the only prisoner having a visit, he and his family were always placed at the table nearest to staff even though there were other tables available, and that this compromised his right to privacy.
Recommendations/outcome:
We partially upheld this case because we found the prisoner had been misinformed about the reasons for the decision, but we were satisfied that the decision itself was appropriate.

Upheld complaint against the Governor of HMP Standford Hill 

Complaint category:
Accommodation, food, education & other facilities
Status:
Upheld
Month investigation completed:
February
Year investigation completed:
2024
The prisoner complained that the toilet block on his wing had not been cleaned for three weeks. Our investigation found that a new cleaning regime had subsequently been introduced, and that the prisoner agreed that hygiene was no longer an issue.
Recommendations/outcome:
We were satisfied that the prison had implemented sufficiently improved cleaning procedures. We hold the view that this complaint should have been resolved by the prison without reference to IPCI.

Upheld complaint against the Governor of HMP Lincoln 

Complaint category:
Adjudication & IEP
Status:
Upheld
Month investigation completed:
February
Year investigation completed:
2024
The prisoner complained that he was placed on a charge and found guilty of damaging property, even though it was part of an act of self-harm. He further complained that a recovery of costs was imposed and deducted in two lump sums. We found that, in line with PSI 5/2018, no charge should have been laid.
Recommendations/outcome:
The finding of guilt to be quashed and full costs refunded.