Corporate publications

This document outlines how you can expect to be treated by Prisons and Probation Ombudsman (PPO) staff and how to complain if we fall short in our treatment of you and and of your complaint.

Report contains statistics in addition to detailed information on investigating complaints and deaths as well as policy and research activities carried out during 2021 - 2022

The PPO operates in an open and transparent manner. This policy sets out how we comply with legislation around information and how to request information we hold.

Details the PPO's key strategic objectives as well as our purpose, priorities and strategic goals for 2022-23.

This document summarises the PPO's Race Action Plan from 2022 - 2023.

Details the PPO's key strategic objectives as well as our purpose, priorities and strategic goals for 2022- 2023

Contains detailed information about the Ombudsman's role. They were updated in 2021.

This document summarises the 2021-22 Business Plan

This document summarises the 2021-22 Race Action Plan.

Report contains statistics in addition to detailed information on investigating complaints and deaths as well as policy and research activities carried out during 2020/21