Please visit our archive site to view copies of Annual reports published before 2019
Please visit our archive site to view copies of Corporate documents published before 2021
Corporate publications
33 corporate documents
Access to information policy
Published:
The PPO operates in an open and transparent manner. This policy sets out how we comply with legislation around information and how to request information we hold.
2022/2023 Strategic Plan
Published:
Details the PPO's key strategic objectives as well as our purpose, priorities and strategic goals for 2022-23.
2022-23 Race Action Plan
Published:
This document summarises the PPO's Race Action Plan from 2022 - 2023.
2022-23 Business Plan
Published:
Details the PPO's key strategic objectives as well as our purpose, priorities and strategic goals for 2022- 2023
Terms of reference
Published:
Contains detailed information about the Ombudsman's role. They were updated in 2021.
Annual Report 2020-21
Published:
Report contains statistics in addition to detailed information on investigating complaints and deaths as well as policy and research activities carried out during 2020/21
Protocol between HMI Prisons, IMB, PPO and Lay Observers
Published:
This document summarises the protocol between HMI Prisons, IMB, PPO and Lay Observers.
Annual Report 2019-20
Published:
Report contains statistics in addition to detailed information on investigating complaints and deaths as well as policy and research activities carried out during 2019 - 20.