Corporate content type: Policy document
Complaints about conduct of PPO staff policy
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This document outlines how you can expect to be treated by Prisons and Probation Ombudsman (PPO) staff and how to complain if we fall short in our treatment of you and and of your complaint.
Access to information policy
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The PPO operates in an open and transparent manner. This policy sets out how we comply with legislation around information and how to request information we hold.
Terms of reference
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Contains detailed information about the Ombudsman's role. They were updated in 2021.