Document type (learning): Learning lessons bulletin
Complaints Investigations Learning Lessons Bulletin Issue 10: COVID-19 PPO Complaints
In March 2020, the imposition of the national lockdown in response to the COVID-19 global pandemic brought substantial changes to how prisons, probation services and immigration removal centres (IRCs) were able to function.
Complaints Investigations Learning Lessons Bulletin Issue 9: Complaints about discrimination
This bulletin contributes to an emerging conversation about how prisons can better engage with and resolve prisoners’ complaints about discrimination.
Fatal Incident Investigations Learning Lessons Bulletin Issue 14: Approved Premises – Substance misuse
This bulletin provides learning from our investigations into the deaths of Approved Premises residents where abuse of drugs or alcohol was involved.
Fatal Incident Investigations Learning Lessons Bulletin Issue 13: Self-inflicted deaths among female prisoners
This bulletin was prompted by the recent dramatic and depressing rise in self-inflicted deaths of women in prison.
Complaints Investigations Learning Lessons Bulletin Issue 8: Complaints from young people in custody
This learning lessons bulletin explores learning from investigations into complaints from those under the age of 21.
Complaints and Fatal Incident Investigations Learning Lessons Bulletin Issue 3: Transgender prisoners
This learning lessons bulletin explores the care and management of transgender individuals while in prison.
Fatal Incident Investigations Learning Lessons Bulletin Issue 12: Homicides – further lessons
This learning lessons bulletin examines the lessons to be learned from the Ombudsman’s investigations into the killing of one prisoner by another.
Fatal Incident Investigations Learning Lessons Bulletin Issue 11: Dementia
This Learning Lessons Bulletin explores the experience of prisoners with dementia, and the challenges facing prisons in providing them with appropriate care and support.
Complaints Investigations Learning Lessons Bulletin Issue 7: Use of force – further lessons
This Learning Lessons Bulletin examines the use of force on prisoners by prison staff.
Fatal Incident Investigations Learning Lessons Bulletin Issue 10: Early days and weeks in custody
This Learning Lessons Bulletin examines the self-inflicted deaths of prisoners within the first month of custody.