Recruitment opportunity: Support Team Manager

The Prisons and Probation Ombudsman is hiring for a Support Team Manager. The role is permanent and is based in London. The core function of the Support Team Manager is to provide first line management of up to seven administrative… Read More

Issue 12 of our newsletter, The Investigator is OUT NOW!

Welcome to issue 12 of The Investigator! Welcome to issue 12 of The Investigator which focuses on research carried out by the PPO’s Research team. The PPO’s Research team regularly analyses the data gained from our investigations as a means… Read More

Fatal incidents and remand

When we talk about the remand population in prisons, we are referring to individuals who are in prison until their trial begins or those who have been convicted but are awaiting sentencing. To give a full picture of remand prisoners… Read More

Helping you to complain

This article previously featured in Inside Time in February: My name is Miriam, and I am the new Complaints Deputy Ombudsman at the Prisons and Probation Ombudsman (PPO). I joined in January 2023 and my team are responsible for… Read More

What is independence?

This article previously featured on Inside Time in January: If you’ve read our previous articles in Inside Time, seen our complaints posters and leaflets around the prison, or heard our adverts on Prison Radio, you’ll know that we take… Read More

Why don’t women complain?

This article first featured in Inside Time’s December newspaper:   I am an Assessment Officer at the Prisons and Probation Ombudsman, known as the PPO. The PPO carries out independent investigations into complaints and deaths in custody. I am… Read More