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After a complaint
...if we believe that there won’t be any useful result, or the complaints does not raise any significant issues if we consider the complaining person’s behaviour to be unreasonable Investigate...
Updated on 5
Make an FOI
...an email or street address and details of the information you want Request information from HM Prison and Probation Service (HMPPS) To make a Freedom of Information (FOI) request for...
Updated on 24
Post-release death investigations reveal homelessness on release is a considerable issue
...be done to ensure that prisoners are released with suitable accommodation and support measures. KEY FINDINGS TO NOTE: Between 6 September 2021 and 31 December 2023, we started investigations into...
Updated on 18
Making recommendations
...relevant service must tell us whether they accept our recommendations and let us know when they will implement them. Learning lessons from investigations To make things better for people in...
Updated on 28
Freedom of Information responses
This page contains our responses to recent Freedom of Information (FOI) requests. View earlier FOI responses. Find out how to make a FOI request....
Updated on 19
Prison and youth custody complaints
...complains to us, it won’t be used against them and they will not get into trouble. Before making a complaint We can only accept complaints from the person directly affected...
Updated on 24
Probation and immigration detention complaints
...us a complaint. Your letters to us won’t be read by the Probation Service or immigration establishment, and won’t be used against you. If we agree with your complaint, you might...
Updated on 27
Racism, abuse and violence at Yarl’s Wood Removal Centre: special investigations report
The PPO carried out this investigation on behalf of the Minister for Citizenship and Immigration following allegations of racism and physical abuse at Yarl’s Wood Removal Centre reported in the...
Updated on 4
Prisons and Probation Ombudsman see self-neglect and adult safeguarding issues in prison deaths
...contact between staff and prisoners. We regularly investigate complaints about the impact of prison security measures on day-to-day life for prisoners. A balance needs to be struck between implementing security...
Updated on 5
PPO seeks information from authorities in new Call for Evidence
...about the abuse which took place. Click here for further information on Operation Deerness Prisons and Probation Ombudsman Adrian Usher said: “I expect all authorities and organizations contacted to fully...
Updated on 15