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282 results




Social media policy

...our social media accounts are bound by the Civil Service code. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of...

Updated on 27th June 2024


Complain about us

...the better. We don’t usually accept complaints that are made more than 6 months after the issue. After making a complaint We will let you know we have received your...

Updated on 2nd July 2024


Ombudsman Adrian Usher launches new Vision and Values

...become a data-led organisation, enabling us to have better-formed investigations. Data is evidence and we will convert this into meaningful learning for the services in our remit. Click here to...

Updated on 5th July 2024


Contact the PPO

...deaths. For queries about deaths in custody, email PPOcomms@ppo.gov.uk Media enquiries For all media enquiries, contact: ppocomms@ppo.gov.uk. You can also view our media releases. Freedom of information (FOI) requests Find...

Updated on 5th August 2024


Prison and youth custody complaints

...(IPCI) Third Floor, 10 South Colonnade, London, E14 4PU It’s free to send a letter to IPCI. Postage will be paid by the prison. Original documents shouldn’t be sent as...

Updated on 27th June 2024


Probation and immigration detention complaints

...any complaint forms and responses and copies of any other related paperwork: Prisons and Probation Ombudsman Third Floor, 10 South Colonnade, London, E14 4PU It’s free to send a letter...

Updated on 27th June 2024


Support for bereaved families

...INQUEST provides free, confidential and independent advice to families following a death in detention or care. They can also give families legal advice such as how to appoint a solicitor....

Updated on 3rd July 2024


Our people

The Prisons and Probation Ombudsman (PPO) currently employs over 100 staff working on investigations, research or a range of support roles. We look for a good mix of experience and...

Updated on 8th July 2024